Frequently Asked Questions

With your help and communication, an application screening typically takes 3 business days. Should we have any questions or need further documentation from you, your prompt response will help us to process your application as quickly as possible. 

Rent is due, every month, on the 1st! We allow up until the 5th to make payments before you will receive a late fee.

With your rent, you get access to your fantastic home in our community, as well as access to our pool, 24 hour fitness center, maintenance team, dog park, and more! Take a look at our Amenities page to view a full list of amenities included in your rent.

Yes. Renter's insurance provides important protections for your personal belongings and peace of mind. Haw Creek Mews requires each household to maintain a policy with a minimum of $300,000 in personal liability coverage, and lists Haw Creek Mews Apartments and Townhomes as an Interested Party. For your convenience, we have partnered with ResidentShield, a trusted provider offering affordable coverage that meets all community requirements. Signing up is quick and easy, and policies are automatically shared with our office saving you time and ensuring compliance from day one. 

Each unit has hook-ups for a full-sized washer and dryer. We do not supply washers and dryers. However, we are happy to provide recommendations for purchasing or renting a washer/dryer set. Additionally, we offer an on-site laundry facility.

Yes! We are a pet-friendly community, allowing 2 pets maximum per home. There is a $350.00 non-refundable pet fee for the 1st pet and $250.00 pet fee for the 2nd pet. While there are no weight or size restrictions on pets, breed restrictions do apply. Please contact a leasing agent today for more pet-related information. 

Haw Creek Mews Apartments and Townhomes is located just minutes from Downtown Asheville, approximately 5 miles away or about a 10–15 minute drive depending on traffic. Residents enjoy convenient access to Asheville’s vibrant downtown area filled with local restaurants, art galleries, breweries, shopping, entertainment, and year-round community events while still enjoying the quieter atmosphere of East Asheville. For a list of restaurants, shops, and breweries please review our Neighborhood Resources page. 

Haw Creek Mews offers convenient access to several major transportation routes in Asheville, including Interstate 240 (I-240), Tunnel Road (US-70), and nearby connections to Interstate 40 (I-40). These routes make commuting throughout Asheville and surrounding Western North Carolina destinations simple while providing easy access to Downtown Asheville, shopping centers, healthcare providers, and outdoor recreation areas.

Haw Creek Mews is ideally located near I-240, with access typically available in approximately 5 minutes by car. This convenient location allows residents to easily travel to Downtown Asheville, surrounding neighborhoods, and destinations throughout the Asheville metro area while enjoying the natural setting of the Haw Creek neighborhood. For more detailed information about our location please view the Map on the Neighborhood Resources page.